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1. How can I get a copy of the agenda for Board of Directors meetings?
2. When are new Board of Directors members elected? How can I get information about the election?

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1. Where are the Boat Houses located?
2. Where can you park for the Boat Houses?
3. What are the hours of operation?
4. Are the Boat Houses open for the holidays?
5. How old must you be to rent a kayak/SUP?
6. What is needed to rent a kayak/SUP?
7. How can you pay for your kayak/SUP rental?
8. Is it o.k. for a group of people to rent out kayaks/SUPs and swap people in and out of them?
9. Do the Boat Houses offer group discounts or private parties?
10. Are food and drinks allowed in the kayaks and SUPs?
11. Is fishing allowed in Lake Woodlands?
12. What is the inclement weather policy?
13. Do the Boat Houses offer any programs?
14. How do you properly prepare yourself to go kayaking at a Boat House?
15. Do the Boat Houses take reservations?
16. Can I rent a kayak/SUP if I have no previous training?
17. What type of kayaks/SUPs do the Boat Houses offer?
18. Where are we allowed to paddle?
19. Do we need to bring a life jacket?
20. Are the kayaks big enough to hold all of my personal belongings?
21. Do you allow dogs to ride in the kayaks/SUPs?
22. Can we put three people in a kayak?
23. Can two people go out on one SUP?
24. Can we rent from one boat house and return our kayak/SUP to the other location?

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1. How many people can be on a swan pedal boat?
2. What are the age restrictions for the swan pedal boat?
3. Are dogs allowed on the swan pedal boats?
4. Do you offer any discounts for the swan pedal boat?

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1. How can I advertise in The Woodlands Community Magazine?
2. When should I receive The Woodlands Community Magazine? What if I did not receive the magazine or if I misplaced it?

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1. Where can I find specific information on Short-Term Rental requirements and procedures for The Woodlands?
2. What are The Woodlands Covenants and Residential Standards?
3. Do I need a permit to remove a tree?
4. Do I need a permit to repaint my home?
5. Why don't the standards regulate barking dogs or vehicles parking on the street?
6. Do we have a leash law in The Woodlands?
7. What about a "pooper scooper" law?
8. Are there special rules about trash can storage and placement?
9. My backyard gets water from both of the yards behind mine. Is that unusual?
10. Are utility buildings allowed in The Woodlands?
11. Is my fence approved? My contractor was going to turn in the paperwork for me but I never heard from anyone to tell me if my fence is okay or not.
12. I can't believe my neighbors installed a play fort next door. That would never have been allowed in my old subdivision.
13. My daughter is living at the dorm for her first year in college. I need to park her car on the driveway until she comes home in June. Is that allowed?
14. Can I occasionally bring my camper to my home?
15. Can I have a garage sale?
16. I don't usually see many signs around. Are there special rules regarding them?
17. Can I install outdoor lighting?
18. The house down the street appears to be vacant and the lawn is getting awfully long. What can be done?
19. Can somebody run a business out of their home?
20. How many and what types of pets am I permitted to have on my lot and/or in my household?
21. How can I be a part of the group that makes decisions about residents' home improvements?

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1. What are the symptoms of COVID-19?
2. How can I prevent COVID-19?
3. What’s the plan to support a quarantined population, if it comes to that? Supply distribution, testing locations?
4. When will you be closing non-essential buildings like the mall or market street, etc.?
5. Have swim lessons been cancelled? We were supposed to start Sunday.
6. How many presumptive cases of COVID-19 are in The Woodlands?
7. What does this mean for people who paid for use of pavilions at parks?
8. Are sports leagues cancelled?

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1. Question regarding use of The Woodlands Township logo in campaign materials.

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1. How do I start trash service, report a missed pick-up or schedule a cart repair/replacement?
2. Why doesn't The Woodlands spray for mosquitoes?
3. What happens with my trash service during weather emergencies, i.e. tropical storms, flooding, etc?
4. What is the secret to achieving a lush landscape in the Gulf Coast climate?
5. What do I do with oversize items that do not fit in my 96-gallon cart?
6. What is bulky waste?
7. What do I do with excess trash?
8. What items get picked up curbside for recycling?
9. Where are the local recycling centers? What are their hours?
10. Where can I recycle other items that are not accepted at the recycling centers?

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1. How can I get a job working for The Woodlands Fire Department? Click to view the Candidate Interest Form.
2. Am I allowed to set off fireworks in The Woodlands?
3. Do firefighters speak at events and schools within The Woodlands?
4. Do the fire stations hold private birthday parties and tours?
5. Where do I check to see if I am allowed to do controlled burns in The Woodlands?
6. Who do I call if a fire hydrant is damaged, leaking or hidden by weeds?
7. Who do I contact to sign up for CPR classes?
8. What is the ISO rating of The Woodlands Fire Department?
9. Should I call The Woodlands Fire Department if I have a wild or stray animal on my property?
10. Does The Woodlands Fire Department perform car seat checks?

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1. How do I report a concern after hours?
2. How do I start trash service or report a missed pick-up?
3. Is there a neighborhood watch program in The Woodlands?

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1. How do I apply for a position with The Woodlands Township / The Woodlands Fire Department?
2. How long are applications retained?

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1. How can I find the most recent FAQs?
2. Will the 2007 legal agreement entered into by the Township to continue to enforce our covenants be binding on a future city, whether it be a General Law or Home Rule City?
3. When will The Woodlands become a city? Why are we not a city now?
4. When are the Township elections?
5. Is The Woodlands, including the new village of Creekside Park, subject to annexation by Houston?
6. Does Harper’s Landing have representation in The Woodlands Township and the Village Associations?
7. Where can I learn more about Texas laws regarding municipal incorporation?

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1. Do I need to register my National Night Out party?
2. What supplies will I receive on Supply and Registration Day?
3. Where do I pick up my supplies?
4. Will I be notified once I register my party?
5. When should I begin planning my party?

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1. How do I register for Township recreation programs?
2. Do the pools close if it's raining?
3. How do I report a concern after hours?
4. How can I find out more about the Riva Row Boat House?
5. I want to reserve a park pavilion or a pool. Who do I call?
6. Who do I call about a dead tree that's not on my property?
7. Who can clean up the brush in the greenbelt in my neighborhood?
8. We need a connector pathway. Pedestrians are having to cross the street through a ditch and it seems dangerous. Who can help us?
9. My street needs cleaning. Who does it and when will it be done?
10. There is algae in the ponds. Who takes care of that?
11. The drainage ditch behind my house needs mowing. Who should I call?
12. Our entry median looks awful. Why can't we have seasonal plantings like other neighborhoods?
13. Our entry sign needs painting and/or replacing. Who takes care of that?

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1. Are the trees in my yard dying from the drought?
2. How can I tell if my trees are simply dormant, and not dead?
3. Should I report a tree that appears to be dead?
4. Should I water my trees?
5. When should I water?
6. How do I water my yard trees during this severe drought?
7. What if I have in-ground, pop-up automatic sprinklers?
8. What should I not do in a drought?
9. Where can I get more information about the care of my tree?
10. Has the drought caused the water in my neighborhood pond to have an odor?
11. Is anything being done about the community ponds?
12. How can I keep wild animals from looking for water on my property?
13. When are we able to use our barbecue grills outside?

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1. Can I reserve a field for a half hour?
2. How long can I reserve a field?
3. Can I get a refund for a cancelation of a field reservation?
4. Do I need to pay up front?
5. What if I need to cancel due to weather conditions on the day of my reservation?
6. How much does it cost to rent a sports field?

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1. What age group can attend Gorilla Hole?
2. What time does Gorilla Hole open?
3. Is my child allowed to leave during Gorilla Hole?
4. Where is my child allowed to go during the event?
5. Is Gorilla Hole supervised?
6. What activities are available at the event?
7. How much money should I send with my child?

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1. Can I pay with credit card if I choose to register the morning of the event?
2. Can I register for the open water swim the morning of the swim?
3. What is the rain-out policy for this program?
4. Is this the course for the Ironman and/or CB&I Tri?
5. Will there be a bag drop area available?
6. Will I be able to pick up my race packet at the open water swim?
7. How can I register for the offered Open Water Swim Clinics and/or Triathlon training?

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1. How much does it cost to rent a pavilion?
2. How long can I reserve the pavilion for?
3. Do I need to pay up front?
4. Can I get a refund if I cancel my pavilion reservation?
5. How can I pay for my reservation?
6. Are we allowed to consume alcohol in the park?
7. What if I get rained out on the day of my reservation?

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1. How do I register for a tennis class?
2. How do I know what skill level or class to put my child in?
3. How old does my child need to be to begin tennis lessons?
4. If my child is on a waiting list how soon will I know whether or not they will be able to sign up for the class?
5. What if I sign my child up for some classes and then the instructor wants to move them up to a more advanced class?
6. What if I sign my child up for 5 months of tennis and then the instructor wants to move them to a different class in the 2nd/3rd/4th month?
7. Who do I talk to about signing up for private tennis lessons for an adult or child?
8. Will the recreation center open up more classes if the one I want is full?
9. How do we know when it is time for our child to move up to the next level?
10. What is 10 and Under Tennis?
11. What should my child wear and bring to class?
12. Is it better for adults to start off in drills or lessons?
13. What are drills?
14. What should I do if I'm unable to make it to a lesson? Who do I contact?
15. Do you have a list of instructors?
16. How much do the instructors charge for private lessons?
17. How do I get my name on the sub list for the ladder league?
18. Do you need my team name or team captain’s name for our Jack Rabbit, North Country, or HLTA league?
19. What should I do if I have joined a league and am unable to make it to a game?
20. Where do I find a list of parks with tennis courts and court numbers?
21. Can I reserve a tennis court? How much does it cost?
22. Where would I find a list of parks with tennis courts and court numbers?
23. Who is allowed to play on courts that are not reserved?
24. If I reserved a court and someone is playing on it, what should I do?
25. What should I do if something is wrong with the court? For example, if the lights are not working or coming on, or if the net is damaged.
26. Are the times and days of the tennis classes tentative?
27. How soon should I register for the tennis classes?
28. Why are the tennis classes monthly?
29. Can I set up an automatic payment plan for tennis lessons?
30. Am I allowed to give my child lessons myself?
31. Am I allowed to give my child's friends lessons and charge for the lessons?
32. How do I choose an instructor?

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1. How do I report an unsafe situation or suspicious behavior at the pool?
2. Why do The Woodlands pools* have safety breaks every hour?
3. What is a "thunder break" and how long does it last?
4. Do the pools close if it’s raining, but not thundering?
5. Will I receive a “Rain Check” if the pool closes after I have paid to enter?
6. What do I do if I want to bring a guest?
7. Do you take credit cards for daily passes?
8. Where can I purchase season pool passes?
9. How do you define or verify residency in The Woodlands?
10. I don’t plan on swimming (or) I am only watching my kids, meeting family, etc. Do I have to pay to enter the pool area?
11. Can I leave the pool and return the same day, or leave one pool and go to another in the same day?
12. How old must a child be to come into the pool alone?
13. Can my child go off the diving board or main pool slide with a life jacket, or may I wait in the water to catch them?
14. What are the requirements for using the baby pool?
15. Can babies wear diapers in the pool?
16. Are the pools available for rental for private parties?
17. What is Red, Hot Pool Day?
18. How many lifeguards do you have and what certifications do they hold?
19. Are the lifeguards required to give me their name if I ask for it?
20. May I bring a cooler or food items into the pool?
21. Is alcohol permitted inside the pool facility?
22. Is smoking permitted inside the pool facility?
23. Do all pool facilities comply with the Americans with Disabilities Act (ADA)?
24. What happens when there is a known bodily fluid incident in the pool?

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1. What law enforcement agencies patrol The Woodlands?
2. Sometimes I see something that looks suspicious, but I’m not sure it is. How do I know if I should contact law enforcement?
3. Is there a neighborhood watch program in The Woodlands?
4. How can I start a neighborhood watch on my street?
5. Why does The Woodlands need a neighborhood watch program? I thought we weren’t supposed to have much crime here?
6. If we are already a safe community, why do I need to worry about taking precautions against crime?
7. Does this mean I’m going to have to go to a lot of trouble and expense to keep my home safe?
8. Isn’t it the responsibility of law enforcement to keep us safe?
9. Is soliciting illegal in The Woodlands?
10. How can I get a house numbering paint kit?
11. How do I report a non-emergency concern after hours?

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1. What if someone is caught wearing another person’s number?
2. What about bad weather?
3. What about refunds and/or credits?
4. What do I get in my packet?
5. Will this race be capped?
6. May I use my own timing chip instead of the provided disposable timing tag?
7. What do I do with my race bib number after the event?
8. How early should I get there?
9. Is there an additional fee for parking?
10. What should I bring with me?
11. Can I listen to a music device while I run?
12. Are pets allowed?
13. Are strollers allowed on the race course?
14. Is pacing allowed by outside non-registered participants?
15. Where are the pre/post race restrooms located?
16. Where is the start & finish line?
17. Where should spectators go to watch?
18. Will food and drink be available after the race?
19. Where will the Post-Race Party be?
20. What do I need to get into the Post-Race Party?
21. Can I switch my shirt size?

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1. How long has Muddy Trails been going on?
2. What does "sanctioned by USA Track and Field" mean?
3. What is the typical attendance?
4. Where should spectators go to watch?
5. How does this race benefit the community?
6. Where is the start and finish line?
7. Where are the pre/post-race restrooms located?
8. What about bad weather?
9. What about refunds and/or credits?
10. What if someone is caught wearing another person’s number?
11. What do I get in my packet?
12. Will this race be capped?
13. May I use my own timing chip instead of the provided disposable timing tag?
14. What do I do with my race bib after the event?
15. How early should I get there?
16. Is there an additional fee for parking?
17. What should I bring with me?
18. Can I listen to a music device while I run?
19. Are pets allowed?
20. Are strollers allowed on the race course?
21. Is pacing allowed by outside non-registered participants?
22. Will food and drink be available after the race?
23. Where will be Post-Race Party be?
24. What do I need to get into the Post-Race Party?
25. Do race members get free crawfish? How about the general public?

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1. What if someone is caught wearing another person's number?
2. What about bad weather?
3. What happens to my bike while I'm swimming and running?
4. What does transition mean?
5. What is a wave start?
6. May I use my own timing chip instead of the provided timing tag?
7. What do I do with my race bib number after the event?
8. What is it like to swim in open water?
9. Why do I have to race in the swim cap I was given?
10. I have a mountain bike. Is it OK to ride that?
11. Why is bike fit so important?
12. Is there an additional fee for parking?
13. What is a race number belt?
14. Why is hydration so important?
15. Why can't I have someone pick up my packet?
16. What about refunds or credits?
17. What do I get in my packet?
18. Will the race be capped?
19. How early should I arrive?
20. What should I bring with me?
21. Can I listen to a music device while I am biking or running in the race?
22. Where are the pre/post race restrooms located?
23. Where is the start & finish line?
24. Will food and drink be available after the race?
25. Where will the Post-Race Party be?
26. What do I need to get into the Post-Race Party?
27. Can I switch my shirt size?
28. Where should spectators go to watch?

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1. What is the current property tax rate?
2. What exemptions are applicable towards The Woodlands Township tax?
3. I escrow taxes. How do I know if The Woodlands Township Property Tax has been paid?
4. In the event of a sale of a home, would the seller be reimbursed of the tax for the remaining months of the year by the buyer?
5. What is Sales and Use Tax?
6. What is Hotel Occupancy Tax?

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1. How much is a ticket for The Woodlands Express?
2. Is there a charge to park at the Park & Ride lots?
3. Can I leave my vehicle overnight or over the weekend?
4. Are the trolleys running today?
5. What is the cost to ride a trolley?
6. Can the trolley pick us up or drop us off at our hotel or somewhere that isn't a regular trolley stop?
7. Can I reserve or rent a trolley for a private party event?
8. How many can ride the trolley?
9. Can I bring a stroller or a wheelchair on board the trolley?
10. May I bring my dog or other pet on the trolley?
11. How can I retrieve an item left on a trolley?
12. Are the buses running today?
13. Are masks required to ride?
14. What is the cost to ride The Woodlands Express?
15. May I use my METRO prepaid card?
16. Can I bring a bicycle, stroller or wheelchair on the bus?
17. May I bring my dog or other pet on the bus?
18. How can I retrieve an item left on a bus?
19. I work in The Woodlands and commute from Downtown - how do I get to my workplace?