Show All Answers

1. How do I start trash service, report a missed pick-up or schedule a cart repair/replacement?

To determine service day, schedule a cart repair/replacement, schedule a bulk pick-up or to report a missed pick-up, please contact Waste Management at 1-800-800-5804. To report unresolved service issues, please contact The Woodlands Township Environmental Services Department at 281-210-3800. For resale homes, trash service transfers automatically to the new resident. Recycling and Solid Waste

2. Why doesn't The Woodlands spray for mosquitoes?

For mosquito abatement, South Montgomery County / The Woodlands area practices Integrated Mosquito Management as recommended by the Texas Department of State Health Services and Texas A & M Mosquito Research Lab. The step-by-step involves:

1. Surveillance by sampling


2. Reduction of breeding sites


3. Biological controls


4. Chemical controls when disease is present, including larvicides and targeted spraying for adult mosquitoes


5. Personal protective measures including repellents

Just like overuse of antibiotics produces super bacteria, overuse of pesticides creates resistant strains of mosquitoes.

3. What happens with my trash service during weather emergencies, i.e. tropical storms, flooding, etc?

In some cases, even though trucks may be able to drive through the neighborhoods, they may not be able to get back and forth to the landfill and recycling facility to dump their loads. Generally, Waste Management will resume service as quickly as possible following suspended service.

4. What is the secret to achieving a lush landscape in the Gulf Coast climate?

Healthy soil is the foundation of a beautiful, resilient landscape:

• Add organic matter with compost to improve soil and conserve water.


• Select native and well-adapted plants.


• Follow-up with routine maintenance, foregoing pesticides and applying organic fertilizer sparingly.

5. What do I do with oversize items that do not fit in my 96-gallon cart?

Call Waste Management Customer Service at 800-800-5804 to schedule a bulky trash pick-up.

6. What is bulky waste?

Bulky waste is defined as items too large to fit in your trash cart with the lid closed if it was empty. It includes furniture and appliances but not construction debris. Refrigerators must be certified free of freon to be picked up. Is it really a treasure - a usable item that could be donated for reuse? Check out our Donation Guide, many organizations provide free pick-up. Bulky Oversized Trash

7. What do I do with excess trash?

Purchase one extra service tag for each additional bag of household trash. Bags must be under 40 lbs. No hazardous waste / household chemicals, please. Tags can be purchased for $1.75 each at The Woodlands Township offices, and at customer service desks at Randalls (Panther Creek and Grogan's Mill) and Kroger (Cochran's Crossing and Alden Bridge). Each bag of extra trash must have a tag and should weigh under 40 pounds.

8. What items get picked up curbside for recycling?

Paper (newspaper and inserts, junk mail, white and mixed office paper); corrugated cardboard and paperboard; aluminum and tin food containers; juice, soup and milk cartons; plastics #1 –5, 7; glass bottles and jars; and telephone books.

Curbside Collection Guidelines

9. Where are the local recycling centers? What are their hours?

The Woodlands Recycling Center is located at 5310 Research Forest Drive. Hours are Wednesday from 4 p.m. to 7 p.m. and Saturday from 9 a.m. to 2 p.m. Call 281-210-3800 for more information.

The Precinct 3 Residential Recycling Facility is located at 1122 Pruitt Road. The hours are Monday through Saturday 8:30 to 11: 30 a.m. and 12:30 to 4:30 p.m. Please visit www.precinct3.org/recycling or call 281-367-7283 for more information.

The Woodlands Recycling Center

10. Where can I recycle other items that are not accepted at the recycling centers?

For information on where to recycle items from eyeglasses to concrete and your father's old brown suit, please see the Recycle More Guide and the Donation Guide.